Services
Customized Solutions Crafted to Meet Your Business Requirements
Comprehensive IT Support: From Software Development and Integration to Testing, Team Assembly, and Ongoing Maintenance
24/7 Support
Companies that have built around-the-clock support teams understand the challenges of finding the right personnel and organizing them to provide seamless global coverage. Managing shift planning, staff scheduling, and maintaining a mission-critical communication infrastructure with network redundancy is no small feat. Ensuring protection against resource outages while staying compliant with labor laws adds to the complexity. On top of that, information security management is a substantial endeavor in itself. All these factors often lead to frustration, headaches, and significant time consumption.
We can handle all of this for you at a very reasonable cost, allowing you to focus on your core business agenda. Our 24/7 support team monitors all communication channels you wish to provide — phones, emails, chats, and tickets — ensuring immediate and consistent responses to various user and customer inquiries.
Our primary operating language is English, but we can support other languages if needed. We excel in maintaining fast response times, keeping your SLAs at peak performance levels while delivering empathetic and caring communication. This results in exceptional customer experiences and boosts your KPIs. Our operation is ISO 27001 certified, adhering to the highest information security standards, so you can rest assured about the safety of your data and that of your customers.
Our team’s technical expertise is extensive, covering customer helpdesk services, application platform support (including configurations, customizations, deployments, upgrades, and quality assurance), and more. For any application- or business-specific expertise required, we can quickly and efficiently organize training to meet your needs.
In today’s digital age, data processing needs have surged, requiring efficient extraction, handling, analysis, and storage of vast amounts of information to drive real-time business platforms, enhance customer experiences, and ensure security and compliance. This demands advanced technologies and streamlined workflows to manage data complexity and scale effectively.
Our data processing team specializes in extracting relevant information from various data sources and processing it according to our customers’ specific requirements. This complex process involves multiple technologies and systems while maintaining data integrity. Our talented and experienced data engineers follow well-defined, consistent processes for data collection, validation, interpretation, transformation, output, and storage. We are adept at gathering data from diverse sources such as databases and APIs, cleaning, validating, and formatting it to ensure accuracy and consistency. We transform data through defined algorithms to make it compatible with different target platforms and generate various reports at any stage of the process. Processed data is stored using various techniques, with ongoing maintenance to ensure its relevance and reliability.
Our proficiency in multiple back-end scripting languages enables us to automate data processing extensively. With over 15 years of experience in data migration for large enterprises handling massive data volumes, our experts engage with clients to provide relevant information and guide them in achieving their goals. We are also proficient in multi-platform open-source analytics solutions and can assist in creating interactive visualization web applications by generating charts, graphs, and alerts for the web when connected to supported data sources.
As an ISO 27001-certified organization based in an EU member and GDPR-compliant country, we are deeply committed to managing confidential data with the highest standards of safety and protection.
Data
Processing
Application
Integration
Modern computer systems interact with increasing complexity, posing constant challenges in connecting data, applications, and devices across distributed computing environments. Our API integrations team specializes in WSO2, an open-source platform of middleware products that provide foundational technologies for application development and identity and access management (IAM).
WSO2’s API management offers a market-leading, open-source, full-lifecycle platform for building, integrating, securing, and exposing AI and digital services as managed APIs across cloud, on-premises, hybrid architectures, and modern environments like Kubernetes.
WSO2 Enterprise Integrator, central to the WSO2 Integration Agile Platform, is an open-source integration product designed for cloud-native and container-native projects. It enables enterprise integration experts to build, scale, and secure advanced integration solutions, enhancing digital agility. Unlike other integration products, WSO2 Enterprise Integrator includes integration runtimes, message brokering, business process modeling, analytics, and visual tooling capabilities.
WSO2 also offers flexible, extensible identity and access management (IAM) solutions, available as multi-tenant SaaS, single-tenant private SaaS, or open-source software.
In addition, we have expertise in other data integration pipeline products such as Apache Kafka.
Software development outsourcing has become a highly effective strategy for businesses to maintain a competitive edge, access expert developers, and reduce costs. Our software development team complements and enhances your existing teams by providing expertise in custom application development, system integrations, cloud solutions, and ongoing maintenance.
We are proficient in a wide range of modern development languages and frameworks. We prioritize collaboration and communication, focusing on project parameters and leveraging our extensive experience with agile project management methodologies. Our software engineers seamlessly integrate into customer teams, adapting to the existing work culture, methodologies, and processes of the business to foster effective collaboration. Our strong employee retention and commitment to continuous learning ensure long-term expertise and efficiency.
Partnering with us saves your company time and cost by allowing you to fill talent gaps quickly. This enables scalability, accelerates project launches, and bridges any skill gaps. If you start a new project requiring specific software development expertise, you can easily communicate with us to augment your team with the necessary talent.
As an ISO 27001-certified company, we adhere to stringent security processes, ensuring smooth alignment with your company’s security standards and compliance requirements.
Software
Development
QA & Testing
Automation
Insufficient software testing can lead to lost revenue and a damaged brand reputation. We’re here to help with our quality assurance (QA) and testing services to ensure your software performs exactly as intended for your users.
Our manual testers seamlessly integrate into your development process through channels like Jira or Slack, providing on-demand QA with response times of just minutes and 24/7 availability. We offer a wide range of testing services, including manual, automated, and performance testing. Our team can perform cross-browser testing across various real Android and iOS devices and provide valuable user experience feedback to improve your app’s usability.
We can also help you transition your testing strategy into QA automation workflows using standard automation tools and methodologies. This approach accelerates testing operations, ensures comprehensive test coverage across multiple devices, and offers high reusability for long-term cost efficiency. Our expertise extends to third-party integration testing platforms, allowing for seamless collaboration and results.
The level of testing, goals, and test cases to automate are carefully determined in collaboration with you. We then select the appropriate testing methods, frameworks, and tools, ensuring coding standards are met and test data is reported accurately. With our support, your software will meet the highest standards of quality and performance.
If you’re looking to outsource a service beyond the scopes listed above, it’s still worth sharing your requirements with us. We may already have professionals on staff with the expertise you need. Additionally, we have extensive experience in recruitment and selection processes, offering you an effective way to save time and money.
Our established relationships with IT industry organizations give us access to a larger pool of potential candidates, ensuring we can identify the right talent for your needs. While you retain the final decision-making authority, we guarantee the quality of new hires through our rigorous selection process.
We also bring extensive experience in organizing training, supported by an internal learning platform and proven methodologies. Any additional training required will be managed efficiently, ensuring your team is ready within a reasonable timeframe.
