Empowering Your IT Outsourcing Success by Redefining Partnership

We are Artesk

an IT services outsourcing company based in Bulgaria, trusted for years by reputable companies worldwide. We are dedicated to genuine loyalty and partnership, delivering software development, application integration, and flexible support services — from standard business hours to full 24/7 coverage, tailored to meet your needs.

Services

Customized Solutions Crafted to Meet Your Business Requirements

Comprehensive IT Support: From Software Development and Integration to Testing, Team Assembly, and Ongoing Maintenance

24/7 Support

We offer 24/7 coverage for technical support, helpdesk, application platform management, configurations, customizations, deployments, upgrades, quality assurance, and more.

Data Processing

Our engineers are skilled in various data manipulations, including data analytics, reporting, data migrations and transformations, as well as back-end scripting.

Application Integration

Our enterprise integration experts can build secure and sophisticated cloud-native and container-native solutions to connect your organization’s data, applications, and devices.

Software Development

Our software development services support and enhance your existing development teams by providing expertise in custom application development, system integrations, cloud solutions, and ongoing maintenance.

QA/Testing Automation

We help your organization maintain an excellent user experience by using specialized tools to quickly and efficiently test your software, identifying and resolving potential issues.

Customized Solutions

We collaborate with you to assemble and train customized teams tailored to meet your specific IT needs.

Expertise

Skilled professionals across a wide range of technologies

We have developed expertise in various IT areas and technologies, with the most prominent highlighted here

About Us

Over Two Decades of Growth Through Learning, Hard Work, and Customer Care

Established in the town of Kardzhali, Bulgaria in 2004 as the offshoring branch of a British software company, we expanded from supporting our own products to serving external customers in various markets. Our mission to provide the local community with professional opportunities in the IT industry is driven by the following values:

  • Prioritizing local talent without enforcing a full on-site work policy, allowing for stronger face-to-face connections, team building, creative flow, collaboration, and work culture.
  • Knowledge sharing – from gradual onboarding and easily accessible training to ongoing co-worker support.
  • Fostering career growth by investing in training, developing expert skills, and embracing flexibility across diverse roles.
  • Supporting work-life balance with flexible hours, promoting fitness, and encouraging shared interests outside work.

Pricing Models

Flexible Options, Outstanding Value!

We offer flexible pricing options tailored to your business model, industry, expertise requirements, and the types of projects in your pipeline. Our pricing is determined by a combination of key factors: your chosen staffing strategy (dedicated resources or managed team), availability requirements (constant or on-demand), and the seniority and experience of the professionals assigned:

Dedicated Resources
Managed Team
Constant availability
On-demand availability
Determininig factors
Levels of Seniority

Our Team

United, Experienced, Customer-Driven

Key members of our team are here to understand your goals, align them with our resources, and establish effective remote operations rooted in accountability

Chavi Bonchev

Managing Director

With a robust IT background and decades of leadership experience, Chavi drives outsourcing success through strategic planning, contract setup, resource selection, and team management support.

Boyana Dobrinska

Project Manager

With a strong technical experience in data collection and processing, Boyana leads projects with precision and proactivity, ensuring seamless team coordination and exceptional customer collaboration.

Nikolay Mitov

BSS Backend Team Lead

A process-driven leader, Nikolay designs tailored backend architectures and solutions, combining deep business insight with strong documentation, team leadership, and client engagement.

Bilgin Myumyun

Support Team Manager

With extensive technical skills and customer support experience, Bilgin excels at streamlining workflows, creating training documentation, and coordinating seamlessly between clients and support teams.

Georgi Rusev

Back-end and Middleware Sr. Developer

A highly skilled, driven engineer, Georgi specializes in back-end and middleware technologies, DevOps, APIs, and cloud-native development, with a strong focus on containerization and information security.

Iren Boncheva

Accounting/HR Manager

Detail-oriented and client-focused, Iren manages financial accounts, invoicing, and customer interactions with precision, ensuring accurate reporting and full compliance with financial regulations.

TESTIMONIALS

Discover Why Our Customers Trust Us!

Here, you’ll find positive feedback on practical cases, highlighting specific aspects of our work that significantly impacted our customers’ businesses. Former and existing customer references are available upon request.

Contact Us

Ready To Empower
Your IT Outsourcing Success?

Get in Touch: For inquiries, more information, pricing details, or discussions, feel free to reach out.