Pricing

Staffing Strategy

Choosing the staff composition and overseeing line management

• Personal availability
• Direct communication channel
• Fully integrated into your business
• High degree of control
• Long-term working relationships

Known as staff augmentation, this option is ideal for individual experts integrating into customer teams.

• Full service support
• Hands-off approach to operation
• Delegated line management
• Scaling flexibility
• Around-the-clock coverage capability

With a Managed Service, you pay for the service – we take care of the resources. Ideal for end-to-end service delivery with extended coverage, such as 24/7 availability.

Availability Selection

Choosing full working hours availability or on-demand, at first opportunity

• Immediate response
• Appointments scheduling freedom
• Plannable utilization
• Financial predictability

Ideal for high-volume operations, resources answering customer appointments, or services where response time is critical, such as support teams.

• Flexibility to changing needs and varying workloads
• Non-continuous tasks efficiency
• Cost efficiency (Pay-as-you-go)

This option offers flexibility and adaptability, with costs based on billable time, forming the basis for the time and material pricing model, ideal for tightly monitored projects.

Proficiency and Seniority

Select the level of proficiency and seniority required for a specific role

• Years of experience in the field
• Technical and functional knowledge
• Level of required supervision and proactivity
• Expectation for handling high-pressure situations

Proper selection helps determine the skills and knowledge required to build the right team.

• Junior
  • Limited experience, simpler tasks, less responsibility, closely monitored and constantly trained
• Mid
  • Experienced, self-sufficient problem solvers with minimal supervision and strong technical proficiency
• Senior
  • Highly experienced professionals, autonomous decision-makers, with no need for supervision